How to Delete Your CrushOn AI Account & Cancel Subscription (2026)

Cancelling a CrushOn AI subscription is straightforward and can be done in under two minutes from your account settings. Account deletion takes up to 48 hours and is processed manually by CrushOn AI. There are no cancellation fees, and access continues until the end of your current billing period. This guide covers every scenario: web subscription cancellation, iOS and Android cancellation through app stores, account deletion, message deletion, and what happens to your data.

How to Cancel Your CrushOn AI Subscription

Cancel via CrushOn AI Website (Most Common)

1. Log in to your account at crushon.ai
2. Click on your profile avatar or username (top right or in the sidebar)
3. Go to "Settings" or "Account"
4. Find "Manage Subscription" or "Subscription" in the menu
5. Click "Cancel Plan" or "Cancel Subscription"
6. Confirm the cancellation when prompted
7. You will receive a confirmation email

After cancellation, your paid access continues until the current billing period ends. You will not be charged for the next cycle.

Cancel iOS Subscription (via Apple)

If you subscribed through the App Store:

1. Open Settings on your iPhone or iPad
2. Tap your Apple ID (your name at the top)
3. Tap "Subscriptions"
4. Find "CrushOn AI" in the list
5. Tap "Cancel Subscription"
6. Confirm

This must be done through Apple, not through the CrushOn AI website — Apple manages its own subscription billing.

Cancel Android Subscription (via Google Play)

If you subscribed through Google Play:

1. Open the Google Play Store app
2. Tap your profile picture (top right)
3. Go to "Payments & subscriptions" > "Subscriptions"
4. Find CrushOn AI and tap it
5. Tap "Cancel subscription"
6. Follow the prompts to confirm

Like iOS, Google manages its own subscription billing — changes to Play Store subscriptions must be made through Google, not CrushOn AI.

Cancel via Subscribestar

If you subscribed through Subscribestar directly:

1. Log in to your Subscribestar account
2. Go to your subscriptions/pledges
3. Find CrushOn AI and cancel the pledge
4. Confirm cancellation

How to Delete Your CrushOn AI Account

Account deletion is separate from subscription cancellation. You can cancel your subscription and keep your account (downgrading to free), or you can delete the account entirely.

Before deleting: Cancel any active subscription first. Deleting your account does not automatically cancel your subscription — billing can continue if you delete the account without cancelling the subscription separately.

Steps to delete your account:

1. Log in to crushon.ai
2. Go to Settings > Account (or Profile settings)
3. Find "Delete Account" — this may be at the bottom of the account settings page
4. Enter your password to confirm your identity
5. Confirm the deletion request
6. CrushOn AI will process the deletion within 48 hours (manual processing)

What gets deleted:

• Your account profile
• All conversation history
• Custom characters you created
• Saved preferences and settings
• Coin balance

What cannot be reversed: Account deletion is permanent. Once processed (within 48 hours), the account and all associated data cannot be recovered.

How to Delete Messages on CrushOn AI

Individual messages and conversations can be deleted without deleting your full account:

1. Open the conversation containing the messages you want to delete
2. Find the specific message or conversation
3. Use the delete/trash option (typically a long-press on mobile or hover menu on web)
4. Confirm deletion

Important: Deleting messages from your view does not immediately remove them from the AI's memory context for that session. The character's memory updates over time, but deleting messages is primarily a interface cleanup action rather than a data purge.

To clear an entire conversation: Find the conversation settings (usually a menu icon on the conversation view) and use "Delete Conversation" or "Clear Chat."

After Cancellation: What Happens

Access does not cut off immediately upon cancellation. You keep your paid access until the date you would have been charged for the next period.

Refund Policy

CrushOn AI does not generally offer prorated refunds for cancelled subscriptions. If you believe you have been incorrectly charged or experienced a billing error:

• Web/Subscribestar subscriptions: Contact CrushOn AI support through the official website
• iOS subscriptions: Request a refund through Apple's standard refund process (Settings > Apple ID > Purchase History)
• Android subscriptions: Request a refund through Google Play's refund process

Billing disputes are more likely to be resolved successfully when they involve a genuine billing error (duplicate charge, charged after cancellation) rather than a simple change of mind about the service.

For further questions about the platform, see the main CrushOn AI review. For privacy and data concerns related to account deletion, see our safety and privacy guide.

Frequently Asked Questions